When it comes to choosing a flooring installer, it can be hard to tell them apart. But at Bigelow Flooring, we’re more than just a flooring store. Here’s how we’re different:
1. Bigelow is a family-owned business
Bigelow Flooring is not a chain. We’re a family-owned business with a small-town feel and friendly service. Because of this, we’re committed to providing you with excellent, dedicated and personal service — you won’t get lost in a database.
2. Good referrals and word-of-mouth are important
While some flooring installers, especially chains and large businesses, rely on extensive advertising and commercials, good referrals and word-of-mouth is our bread and butter. Our personalized reviews let us know that we are providing our customers with high-quality service and installation that’s worth talking about!
3. We’re constantly striving to do better
At Bigelow, we are constantly striving to provide our customers with a better experience. We take positive and negative feedback seriously, and our team has regular meetings about how we can improve, so we can continue to offer the best service and products to our customers.
4. We stay up-to-date with the flooring industry
If you’ve visited us, then you know that Bigelow Flooring is a small store, but we are still able to offer our customers a wide range of products. We have access to thousands of products on the flooring market, and if we don’t have what you are looking for in the showroom, we are happy to order samples for you. It’s our hope that you will always leave our store completely satisfied!
We’re also dedicated to keeping our fingers on the pulse of what’s happening in the flooring industry. We are constantly keeping in touch with sales reps about the newest product offerings, and we update our displays regularly to show off products that we think you’ll love.
5. We’re community-focused
Our small-town feel doesn’t just apply to our sales and installation; Bigelow is proud of our involvement in the Guelph community. Since 2005 we’ve supported various local charities through sponsorships and other initiatives including the Canadian Cancer Society, Community of Hearts and Habitat for Humanity.
Don’t just take it from us — visit Bigelow Flooring and see for yourself!
